For Service Providers

The Business Lifecycle Managed

Fort’s cloud computing management software provides an intuitive business tool which enables a data centre, systems integrator or service provider to design, price, deliver, license, bill, manage and up sell cloud solutions to their client base.
The software automates the supply of complete IT environments from virtualised platforms including networking and security with the most intuitive management interface around. This gives the operator a one stop shop to manage the complete commercial and technical engagement with clients, turning IT infrastructure into an attractive and very easy to use and manage, cloud service – not just provisioning but the complete business lifecycle management
The total software application experience becomes a business lifecycle management tool:

The most intuitive and easy to use cloud business management software
Enabling data centres manage cloud business and operations more efficiently
The most configurable cloud solution
Custom built to enable service providers succeed in the cloud
Maintains service provider independence and client ownership
Provides a continuity of experience from presales engineering to live solution management
Lowers the Total Cost of Ownership
Creates stepping off point to upgrade services to the client
Enables white labelling of the portal by the user

Customer Service & Support

Fort’s MyWorld application provides support features including monitoring, ticketing, partner channel management, portal views, self service and quote production.

Channel & Customer Base Management

Using a three tier (Platform provider, reseller and end user) approach Fort’s management software enables the delivery and management of entire customer bases including end to end partner channels on their own infrastructure.

Business Lifecycle

Technical Features:

Interactive management console provides central management for all assets including private and hybrid clouds
Operational and technical needs enabled including networking, ticketing, billing and monitoring integration
Easily configurable partner and end user management of all services including pricing, margin, service offerings and capacity allocation
Deliver hybrid cloud solutions and extend into on premise client equipment and SaaS services
Ability to integrate an infinite range of infrastructure components, applications and appliances – such as servers, switches, firewalls, load balancers, operating systems and business applications
Integrate SaaS offerings in days not months
Increased productivity lowers management cost overhead
Accurate license management including Microsoft Service Provider License Agreement

Commercial Benefits:

Provides a commercial context in which a service provider can sell, deliver and manage an entire cloud offering from a single interface
Unique 3 tier channel model – complements the traditional structure of the IT industry.
For data centers and cloud infrastructure providers – transformation into a distributor of cloud services
For channel – includes the reseller in the delivery of cloud services
For end customers – The safer way to cloud through
Granular margin settings by customer or component
White label for service provider and individual resellers in 2 minutes
Shortened sales cycle, quicker move to billing
Disruptive technology providing an opportunity for data centres and cloud infrastructure providers to out manoeuvre competitors
Unique drag and drop interface makes designing and building environments easy for non technical
people – Self provisioned services in 40 minutes
Real-time pricing and quote functionality delivers proposal in 10 minutes
Commercial feature set facilitates sales, pre-sales pricing, billing and licensing